JPM Escrow Service ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose the personal information we gather when you use our services, including our website, mobile applications, and any related services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our Service.
a. Personal Information You Provide to Us: When you use our Service, you may provide us with personally identifiable information, including but not limited to:
Contact Information: Name, email address, mailing address, and phone number.
Account Information: Username, password, and other registration details.
Financial Information: Bank account details, payment card information, and other financial data required for processing escrow transactions.
Identity Information: Social Security number (SSN), driver's license number, or other government-issued identification for identity verification.
Transaction Information: Details of the transactions you initiate through our Service, including information about the buyer, seller, and the assets or funds being held in escrow.
b. Information We Collect Automatically: When you access our Service, we may automatically collect certain information about your device and usage, such as:
Device Information: IP address, browser type, operating system, and unique device identifiers.
Usage Data: Information about how you use the Service, including the pages you visit, the time and date of your visit, and your interactions with the Service.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
We use the collected information for various purposes, including:
To Provide and Maintain the Service: To operate our escrow services, process transactions, and provide customer support.
To Verify Your Identity: To comply with legal and regulatory requirements and to prevent fraud.
To Improve Our Service: To analyze usage patterns, develop new features, and enhance the overall user experience.
To Communicate with You: To send you updates, transaction notifications, security alerts, and marketing materials (you can opt out of marketing communications at any time).
To Ensure Security: To detect and prevent fraudulent, malicious, or illegal activity.
To Comply with Legal Obligations: To meet our obligations under applicable laws, regulations, and court orders.
3. Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
With Parties to a Transaction: We will share relevant information with the other party or parties involved in your escrow transaction to facilitate the completion of the transaction.
With Service Providers: We may use third-party companies and individuals to perform services on our behalf, such as payment processing, data analysis, and identity verification. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request from a governmental or judicial authority.
To Protect Our Rights: We may disclose your information to enforce our terms of service, protect our rights and property, or ensure the safety of our users and the public.
With Your Consent: We may share your information with other parties if you provide us with explicit consent to do so.
4. Data Security
We are committed to protecting the security of your information. We implement and maintain physical, electronic, and procedural safeguards that comply with legal standards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When your information is no longer needed, we will securely dispose of it.
6. Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete information.
Deletion: The right to request that we delete your personal information, subject to certain legal obligations.
Objection: The right to object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us at the details provided below.
7. Third-Party Links
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not apply to third-party sites, and we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.